kitongzki

on the beach...

I miss the good old times where I can just simply ask my friends to go with me at the beach somewhere in Batangas. Wherein we could just chill with an ice cold bottle of beer and a stick of ciggie or a joint in hand while watching the sunset. One of life's simple pleasure.

I miss the uncomplicated life. Unlike now, there's work, and for me to be able to keep my job, I need to perform. Sigh...

I think I need a break... PTO please!

Currently listening to: Sandwich - Sunburn
Currently feeling: tired

kitongzki

Mainit ang ulo ko sa hindi malamang kadahilanan. Dumating ako sa opisina at hindi pa mainit ang ulo ko. Biglang nagbago ang mood ko ng walang dahilan. Naiinis ako sa mga customer. Nabubuset ako sa kanila kahit mabait naman sila.

Dahil ba to sa chicharong binili ko? Dahil ba ito sa isang litrong C2 na nasa harap ko? HIndi ko alam... Ikaw? alam mo ba ang sagot?!

Currently listening to: Hed Kandi Beach House

kitongzki

I stayed at the office longer than expected since I am thinking of watching the opening ceremony for our company sportsfest. I felt this weird feeling in my stomach so I decided to go home instead.

I went down to the lobby to claim my ATM card from the frontdesk since I forgot my ID last night. I have to look like a freakin' food provider for a day.

I walked towards Buendia with Gabito, and we went on our separate ways since he's north bound and I am south bound.

When I got to the bus station in Taft Ave., I was so glad that at least, I get to pick a good  seat since there's only a few passengers. I turned on my Ipod and it's on full blast. I took a short nap and when I woke up, there's this pesky college student from CEU beside me. I continued sleeping and then the conductor woke me up and gave me my ticket and of course, I have to pay. Took out my trusty purse and took out a hundred bucks. The conductor gave me my 60 peso change and placed it inside the small pocket for coins. I placed my purse back to my side pocket. Before I went back to dreamland, I checked if my purse is in my pocket and it is there. So I'm off to snooze.

When we were in Muntinlupa, the guy  beside me transferred to a few seats in front of me. I said to myself, "Goodness gracious! Thank God you moved somewhere else because you're starting to piss me off". Went back to dreamland for a few more minutes.

When I got off the bus at Pacita, I crossed the street and went straight to my favorite morning "sari-sari" store near the market to buy a stick of ciggie. When I reached for my pocket, that's when I realized that my purse isn't there anymore. I rushed back to the place where I got off the bus since it's just a few meters away. My purse isn't there. I tried to look for the bus but it's nowhere in sight. It's not even in the bus station. I'm like, "What the hell?! You've got to be kidding me! It has 1300 pesos on it and it has my ATM". I was disoriented for a few moments, I bought a stick of ciggie and smoked and walked towards that trike station sad and pissed off.

This is the second time somebody took my fucking wallet! The first one was a few days after I lend 1k to Vennus. This time, after Frances paid 1500 to me...

I'm a good person... Right? Then why the hell is this happening to me?! After doing a good deed, this is what I get... Fuck! Talk about bad luck!

Currently listening to: Erasure - A little Respect
Currently feeling: Pissed Off

kitongzki

Sinamahan ko ang kaibigan ko kahapon upang kunin ang pasaporte ng kanyang anak dahil pupunta sila sa Hong Kong upang mag-bakasyon. Nakakatuwang isipin na ang isang taong gulang na bata ay makakalabas na ng bansa at makakapunta na sa Disney Land. Pero namangha ako sa dami ng taong pumipila sa Tangapan ng Ugnayang Panlabas ng Pilipinas upand kumuha ng pasaporte. Naiisip ko na marami nga talaga ang gustong magtungo sa ibayong dagat upang makipagsapalaran para mabigyan ng magandang kinabukasan ang kani-kanilang pamilya.

Kung ako ang tatanungin, ayokong pumunta sa ibang bansa para lang magtrabaho. Meron pa namang mga trabaho dito sa Pilipinas. At sabi nga nila, "There's still hope in your motherland". Pasensya na, medyo makabayan at aktibista ako. Kung iisipin kasi natin, maari din naman maging parang Singapore ang Pilipinas kung magkakaroon lamang ng disiplina ang mga tao dito. Hindi sa nagiging hipokrito ako, gusto ko din kumita ng malaki at sumagi na rin sa isipan ko na magtrabaho sa ibang bansa upang makatulong sa mga magulang ko at syempre, upang bilin ang mga gusto ko. Pero, parang hindi ko kakayanin na mag-isa sa ibang lugar. Parang hindi ko kaya na iwanan ang mga nakagawian kong bagay dito sa Pinas.

Sa Singapore, mahal ang yosi, mahal ang beer, mahal ang alak at higit sa lahat, bawal uminom sa kalsada. Ah, bawal nga din pala uminom dito sa kalsada, sadyang hindi lang ito pinapatupad ng maayos. Hindi ko din kayang iwanan ang mga taong napalapit na sa akin, at syempre, ang pamilya ko.

Kung sa Australia naman ako magpupunta, naroon na ang pinsan ko at ang nanay at tatay niya. Maganda sana doon kasi nga, may kakilala na ako doon. Kilala ko na rin kasi yung ibang kaibigan ng pinsan ko doon.

Meron lang akong napansin na hindi kanais-nais sa DFA, walang sistema ang kanilang tangapan at napaka-dumi at nagpuputik na ang loob ng opisina at parang mga walang galang ang empleyado. Tipikal na opisina ng gobyerno. Kagandahan lang ay wala akong napansing "fixer" na paikot-ikot.

Pagkatapos namin makuha ang pasaporte ni Alessi. Agad-agad kaming umalis at naghanap ng masasakyang taxi. Dahil nakalimutan kong padaanin sa Buendia ang mamang tsuper, sa Quirino siya dumaan at bumaba ako bago dumating sa Taft Ave. Sa aking pagkagulat, nagmistulang ilog ang mga kalsada. Hanggang tuhod o mataas pa ang baha. Sa inis ko, naglakad nalang ako pabalik sa bandang Leveriza at naglakad sa may likod ng Rizal Stadium hanggang makarating sa Vito Cruz. Higit isang kilometrong lakad ang ginawa ko. Pagod, puyat at basa ako sa ulan. Sabi ko sa sarili ko, hindi ako papasok sa opisina.

Kinain ko ang sinabi ko. Ito ako, nakaharap sa kompyuter. At kakatawag lang ng aking supervisor na si Belinda. Inaantok at wala sa sarili pagkatapos kong kumain ng Lechon Kawali at Barbeque, dalawang kanin at leche flan sa Quick Stomach. Mahaba ang "avail time", kaya ito ako, inaantok na lalo. Makakatulog na ako...

Currently listening to: The Cure - Love Song
Currently feeling: groggy

kitongzki

There are really times when you just have to ignore something. There are times when being ignorant of something is better than knowing the facts that can hurt you. There are times when I just wish that I am numb so that I wouldn't feel a thing. There are also times when I wish that I am blind and deaf or even mute so that I won't see, hear or say anything.

She's gone... She's nowhere to be found... It's finish... I'm done... I lost the fight without even fighting.

It's a dead-end road for me now...

Currently listening to: 311 - Whiskey and Wine
Currently feeling: indescribable

kitongzki

There are still good things that can happen to somebody who feels like a sore loser. After all the shit that happened, I'm here, still alive and kicking.

After being robbed on a bus, my money is now coming back, ten folds. I have to website design clients from Austalia. One is an advertising firm and the other one is a beauty salon.

Both are actually my cousin's friend from Melbourne. InTranzit, which is the advertising firm in Melbourne is asking me to do a simple website for them and I'm not charging them that much, it's actually half the promise. The good thing is, he will refer all his website design clients to me. He already gave me a client even if I haven't finished his website yet, he gave me this beauty salon and I am yet to discuss the design with the owner some time next week.

Goodness gracious great balls of mine... If the clients will pour in until the end of the year, I'll be able to get my own car...

Currently listening to: Muse - Starlight
Currently feeling: thankful

kitongzki

Thank you for calling Technical Support my name is Keith, can I have your domain name or the account number please...

Yan lang dati ang spiel ko... By next week, madadagdagan na depende kung saang VDN pumasok ang tawag... and it goes a little something like this...

 Thank you for calling VIP customer care, my name is Keith, can I have the domain name or the account number you are calling about... (tinatype ko palang parang nakaka-hingal na).

Ayus sana to, dagdag VDN, dagdag sweldo. Pero hindi eh. Annual salary increase ko nga eh tumataginting na 250 pesos every month. Kamusta naman yun?! Parang sinabi nilang pwede na akong mag-order sa Starbuck's ng isang Venti na Vanilla Frappe at isang Oreo Cheesecake once a month.

Sa ngayon, Technical Support Agent ako. Sa Tech Support, hawak namin ang Web Hosting, SSL, Ecommerce at itong bagong Build-My-Mobi pati narin yung mga sablay na transfer ng Tier One na dapat eh kaya na nilang ayusin sa kanila palang. Nag-process din ako ng Tier One Storefronts, Hosting SRs at pati na yung sakit sa ulo na Ecommerce SRs. Meron din side job na pag-gawa ng commendation na ayaw ko ng gawin dahil nakaka-tamad pero gagawa na ulit ako simula next week.

At eto ang masakit, napasama na naman ako sa listahan ng mga agents para magtraining para sa VIP. Hassle. Ayoko nun, dahil dagdag intindihin na naman yun para sa akin pagdating sa pag-aalaga ng stats lalo na ngayong binago na nila ang metrics at parang gusto na nilang paduguin ang ilong naming mga agents.

Kung ikaw ay kabilang sa account ko, alam ng lahat ng tao kung gaano kahirap maka-benta kung TSS ka. Dati, 10% lang and conversion na required, ngayon, 15% na. Kung malas ka at hindi ka nag-paprocess ng kahit ano, malamang, hindi mo makuha yung 15%. Dinagdag pa sa metrics ang revenue, kelangan ng TSS na makabenta ng at least $115/sale para makakuha ng outstanding na rating. Yung "PR" na pinaka-murang product eh napakahirap ng ibenta ano pa kaya yung mga mahal na product diba? Sa AHT naman before, basta mababa ka sa 11:30, panalo na ang AHT mo. Ngayon, dapat at least 9:30 and AHT para makakuha ka ng Outstanding at kapag 9:29 and nakuha mo, Needs Improvement ang rating mo. Anlabo. Sa totoo lang at hindi sa pagyayabang, marami sa TSS ang nakakahit ng mas mababa pa sa 9:30 na AHT. Ako mismo, ang average AHT ko ay 8:00.

Ganito na ngayong ang pag-compute ng Productivity Rating sa TSS, 50%(AHT)+25%(Conversion)+25%(Revenue)=Productivity Rating. Parang sinabi na nilang kung hindi ka umabot sa $115 revenue at 15% conversion, good bye ka na sa 50% ng productivity mo. At kung minalas ka pa at bumaba ka ng ilang segundo sa AHT mo, good bye ka na sa 50% ulit. Ang bagsak mo, kangkungan.

Ginawa daw ang bagong metrics para masiguro na lahat ng agents ay nag-aupsell. Sige, andon na ako, pero hindi mo dapat bawasan ang stats ang agent na sadyang mabilis maghandle ng call. Paano kung mababa ang AHT ng isang agent pero 100% sya sa QA? Parang sinabi mong balewala na rin yung effors nung agent na pababain ang AHT at pagsunod sa Quality Profile.

Sabi nga, ang kliyente daw ay gustong maging "One-Stop-Shop", maganda sana kung kaya nilang siguruhing walang matinding problema sa mga produkto nila. Sa loob ng isang linggo, hindi na nawalan ng problema ang mga produkto. Simula sa kabagalan ng server, sa mga SPF, TXT at Reverse DNS na hindi pwedeng gawin kaya hindi matapos tapos ang Spoofing sa email subscribers nila. Sa mga down na server, password protect error sa windows based hosting packages, pag-submit daw sa "100" na search engine pero sa katotohanan, konti pa yata sa kinse and pinag-sasubmitan. Kung maisasaayos lang sana ang serbisyo at produkto ng kliyente, makakakuha sila ng maayos at madaming customer at kikita sila ng malaki at sa ganitong paraan, magaganahan ang mga agents at paniguradong masasapul na ang mga target.

Kung magbibigay sila ng magandang "Incentive Program" para sa mga malakas bumenta bukod dun sa nakaka-iritang mukha ng isang boksingero na nasa harap ng PC mo na wala pang isang libo ang makukuha mo kung sakaling masapul mo ang target.

Wala akong galit sa kahit na sino na nasa itaas. Ang katotohanan nyan, lahat sila ay tinuturing kong mga kaibigan at katrabaho. Asar lang ako sa sistema.

Sana bago lumala ang problema sa sistema at bago pa tayo magaya sa ibang account ay maayos na ito.

At kung totoo man ang balita na ang mga "New-Hire" ay may monthly gross salary na 18k, magtayo na tayo ng union dahil ako na mahigit isang taon na sa kompanya eh ang monthly gross salary ko base sa akong Certificate of Employment eh 15,250.00 pesos. Kung 18k nga talaga ang gross salary na nasa kontrata ng mga "New-Hires" aba... Magwala na tayong lahat! Lalo na yung mas matagal ng nagtatrabaho sa kompanya!

Kung meron man sa OPs na maka-basa nito. Peace tayo. ;p  

Currently listening to: Michael Buble - Save the last dance...
Currently feeling: Feeling Tibak lang

kitongzki

It's been well over a year since we last hang-out together and boy did I miss her company. I was at my VIP training sked which is the only interim sked that I really really liked (thanks to Bhing! YoDaMan!) when Ana texted me asking how I am and where I'm at. With that, I already felt that it means something. So I replied back and said I was at the office and that I'll out by ten in the evening and I also asked if she's thinking what I am thinking. And voila, we're thinking of the same thing, get together and drink! Haha... I told her that maybe we could go to our favorite hang-out at Timog Ave which is Xaymaca (damn, I miss that place as well as the cheap booze at a nearby dimsum take-out counter around the corner of the street. Jade Valley.), she told me it was far and she just wanted somewhere near south since she's from Imus, Cavite. She then told me that we could just meet up at Manong's Filinvest Corporate City. The usual hang-out of my dad and his officemates. Of course I said yes.

I went out of the office at around 10:30 since I was thinking that since it's late at night, there wouldn't be any traffic. I WAS SO DAMN WRONG!!! It took me around 2 full hours to get to Alabang. Thank God when I got there, she's not yet drunk. She's with his two brothers and her brother-in-law and all of them happened to be my friends as well. Had too much booze that night. We were all wasted. They still have to go home to Imus and I on the other hand, San Pedro.

After the booze session, we chilled at a nearby Petron station, to have coffee before going home to have more time to catch up.

Ana and I at Petron Treats after rounds and rounds of booze at Manong's.

We'll be celebrating our birthday together on November 22 (her bday is on nov. 22 and mine is on nov. 19... Dapat ma-approve PTO ko!!!

Currently listening to: Bob Marley - One Love
Currently feeling: Still...Kinda wasted...

kitongzki

I was on my way to G4 yesterday after work to buy something when a college friend who I call "Bhe" (she was never my girlfriend, but of course, I attempted to court her back then) sent a message to me asking me where I'm at. I told her that I'm on my way home but then, she told me that she's with two of our college friends at Sukina since they are applying for a job at a callcenter at Export Bank. So obliged to go back to Sukina even if I'm alredy on a bus on my way to G4. Had like four rounds of strong ice and lots of catching up.

I got home around 7:30 in the evening and I just don't get it why I felt so wasted with just four rounds of beer. It's just not me... And again... I threw up at home... I don't know why... I think something is wrong... grrr....

Currently listening to: Dashboard Confessional - Rapid Hope Loss
Currently feeling: drained